Once all the folder are up to date, go to File > Open and Export, and then click the Import /Export button.WAIT UNTIL ALL THE FOLDERS ARE UPDATED and the following message shows in the bottom right corner of the Outlook app for your mailbox: ALL FOLDERS ARE UP TO DATE.Move the Mail to keep offline slider all the way to the right so it says ALL.Click your email account and then click the Change button.Open Outlook and then go to File > Account Settings > Account Settings.You will be prompted to type the password in one more time and then restart Outlook.Enter your name, the mailbox you want to open, and your universal password.Outlook may prompt you to add the account automatically when you open it. You will first need to add the account you want to export (students who want to export their old student email should add their email account) to the Outlook desktop app by going to File > Add Account.
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